Privacy Policy

1. Who is responsible for your information

NeuralEdge Technology Limited is responsible for the processing described in this policy. Questions, requests, or concerns about privacy may be sent to [email protected].

2. Information we may handle

The information involved depends on how the application is used, which features are available, and which permissions a user chooses to grant.

Account and registration information

We may process account identifiers, age-related information, contact details, preferences, and other details submitted during registration or account management.

Content and communications

Information voluntarily provided through the service may include profile text, messages, photos, videos, feedback, survey responses, support communications, and other materials a user chooses to submit.

Device and activity information

We may receive technical and usage data needed to operate and protect the service, such as IP address, device or app identifiers, operating-system information, access times, diagnostic logs, crash records, interaction events, and an approximate location inferred from an IP address.

Permissions and optional services

Where a relevant feature is used, the application may request access to location, camera, or media-library functions. If purchases, identity checks, or age reviews are offered, we may also process associated transaction, eligibility, or verification information. Device permissions can generally be managed through device settings.

3. Why we use personal data

Depending on the circumstances, information may be used to:

• create, authenticate, maintain, and support accounts;
• provide social discovery, communication, and other requested functions;
• process applicable purchases and respond to support inquiries;
• detect fraud, misuse, harmful conduct, and breaches of our rules;
• maintain service reliability, security, and technical performance;
• understand usage and improve features and user experience;
• send service notices and, where permitted, other communications; and
• comply with law, enforce agreements, and protect legitimate rights.

4. Legal grounds

Where applicable law requires a legal basis, processing may rely on performance of a contract, compliance with legal obligations, our legitimate interests in operating and protecting the service, or consent. When processing is based on consent, that consent may be withdrawn subject to applicable law and processing already completed.

5. Analytics and similar technologies

The application and related pages may use SDKs, cookies, pixels, logs, or analytics technologies to maintain sessions, remember settings, measure performance, identify errors, prevent abuse, and understand service use.

6. When information may be disclosed

Personal data may be shared only as reasonably necessary with:

• vendors that support hosting, infrastructure, analytics, moderation, communications, customer support, security, verification, or payment processing, where those services are used;
• professional advisers, affiliates, or transaction participants in a financing, restructuring, merger, acquisition, or sale; and
• courts, regulators, law-enforcement bodies, or other authorities when required by law or reasonably necessary to prevent harm and protect rights.

If a user signs in through an external identity service, such as Google or Apple where available, that provider may send us the account information authorized by the user. The provider's own terms also govern its processing.

7. International processing

Data may be processed in countries other than the user's country because service providers and technical infrastructure may operate internationally. Where required, we use contractual, technical, or organizational measures designed to support lawful transfers.

8. Retention

We retain personal data for no longer than reasonably necessary for the purposes described here, including service operation, security, dispute resolution, enforcement, and legal compliance. Retention periods may vary by data type and context. Limited records may remain after account closure where needed to address fraud, safety incidents, or legal obligations.

9. Security

We apply administrative, technical, and organizational safeguards intended to reduce unauthorized access, disclosure, loss, misuse, or alteration. No online service or storage method can guarantee absolute security.

10. Privacy rights and choices

Depending on applicable law, a user may have rights to request access, correction, deletion, restriction, portability, or objection; withdraw consent; and submit a complaint to an appropriate supervisory authority. Requests can be sent to the email address below and may require reasonable identity confirmation.

11. Changes to this policy

We may update this policy when our practices, services, or legal duties change. The current version will show its effective date when published.

This policy applies to the "Comee - Meet Friends" mobile application by NeuralEdge Technology Limited available on the Google Play Store.